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How to write a brief that gets results

Most design briefs describe what the client wants to receive. The briefs that produce the best work describe what the client needs to achieve — and the difference is not semantic.

5 Min Read 10 April 2026 Brand Exposure Team

A brief that says 'we need a new logo' tells a designer almost nothing useful. A brief that says 'we are moving into enterprise accounts and our current identity reads as a small regional supplier' gives a designer a problem to solve. The first specifies a deliverable. The second specifies a business outcome.

01

The four questions that matter

01. Target Perception

What are we trying to change in the way our audience perceives us?

02. Core Audience

Who are the specific people we are trying to reach, and what do they currently think of us?

03. Success Metric

What does a successful outcome look like in 12 months?

04. Historical Context

What has been tried before previously, and why did it not work?

These questions are harder to answer than 'what logo do you want' — which is precisely why they are useful. If you can answer them clearly, you have a brief. If you cannot, you are not ready to commission work yet.

02

What to include about competitors

Show us what you are competing against. Not to copy it — to understand the visual territory you are operating in and identify where you can differentiate. 'Our competitors look like this' is more useful than 'we want something clean and modern,' which describes nothing, because everyone wants something clean and modern.

I will know it when I see it is not a brief. It is a guarantee of wasted rounds.

03

The timeline trap

Briefs that include tight timelines with no explanation of why put the project under artificial pressure from the start. If there is a genuine deadline — a product launch, an event, a regulatory submission — say so. If the timeline is an assumption rather than a constraint, question it before the project begins. Urgency without necessity costs quality.

The best briefs we receive are two pages long. Business context, audience, definition of success, and what has not worked previously. They do not specify typefaces, reference images, or colour preferences — because that is our work, and specifying it in the brief ensures the brief is describing a solution rather than a problem.

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Good design is only half the work. The other half is keeping it consistent.

Consistency is an operational outcome, not a creative one. It takes process, ownership, and ongoing attention.